Contacts
Have a correction, a question about the information on this site, or a privacy request? Send us a message.
We read every message and aim to answer within a few business days, although we cannot promise a fixed response time.
What we can help with
- Corrections to bonus, payment or limit details
- Questions about how this site works
- Requests about the privacy policy
What we cannot help with
We are not the casino. We cannot see accounts, reverse bets, release withdrawals or change promotion terms. For those, contact Uptown Pokies support through live chat or email on the official website.
Official site
uptownpokies.com is the place for account help, banking questions and current promotion rules.
Need help with gambling
Gambling Help Online offers free and confidential support across Australia on 1800 858 858, at any time of day.
